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Frequently Asked Questions
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Materials and Quality
What materials do you use?
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Can I choose the materials and finish myself?
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Are the materials long-lasting?
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Customisation
Can I customise the size, design or automation features?
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Can you match my property's existing design or facade?
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Ordering Process
How do I place an order?
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Do I need a site visit before ordering?
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Production and Timeline
How long does production take?
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Can timelines be expedited?
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Will I receive updates during production?
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Delivery and Installation
Do you offer delivery and installation across India?
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Do you install the automation system, or do I need a separate contractor?
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Warranty Damage and After Sales
What if my product arrives damaged?
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What if I notice a defect after installation?
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Is there a warranty?
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What is not covered?
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Coating and Maintenance
Do you offer protective/anti-corrosion coating?
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How do I maintain my gate or automation system?
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Do you offer repairs after warranty?
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Return and Cancellation
Do you accept returns?
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Can I cancel an order?
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Can I modify my order after confirming it?
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Showroom and Support
Where are you located?
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How can I contact you?
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