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Frequently Asked Questions
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Materials and Quality
What materials do you use?
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Can I choose the materials myself?
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Are the materials long-lasting?
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Customisation
Can I customise the size, colour or finish?
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Can you match my existing furniture look?
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Ordering Process
How do I place an order?
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Do I need to visit the Experience Centre?
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Production and Timeline
How long does production take?
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Can timelines be expedited?
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Will I receive updates during production?
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Delivery and Installation
Do you offer delivery across India?
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Do you install the furniture?
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Warranty Damage and After Sales
What if my furniture arrives damaged?
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What if I notice a defect after installation?
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Is there a warranty?
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What is not covered?
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Nano Coating and Maintenance
Do you provide Nano Coating services?
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How do I maintain my furniture?
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Do you offer repairs after warranty?
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Return and Cancellation
Do you accept returns?
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Can I cancel an order?
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Can I modify my order after confirming it?
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Showroom and Support
Where is your Experience Centre located?
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How can I contact you?
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